Category Archives: HfS Surveys: All our Survey Posts

The Foundations of the As-a-Service Economy (Part 2): Avoiding getting burned without a burning platform

What do you mean, we have to change?

Operations are becoming standardized, cloudified and robotized - and if we can't reorient our staff to accept this reality and expand their capability horizons, many will be waiting tables, driving ubers or cutting hair before we know it.

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The biggest threat to outsourcing's future: Unfocused and unambitious Millennials

Social_Cocaine

If we don't have succession plans to blood the next generation of talent, we'll just become an industry of old farts

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The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right

Moving at warp speed into the As-a-Service Economy

We're on a train hurtling towards something resembling "As-a-Service" and we need to make sure we stay on it

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Robo-Britannia: Is Britain leading the As-a-Service revolution?

Robo-HRH

When it comes to being first on the bandwagon for experimenting with solutions that can drive out cost and improve productivity, the UK - amazingly after all these years - still leads the way

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Why most advisors are just so Un-as-a-Service

UaaS Economy

Only 13% of sourcing advisors have plans to invest in cognitive computing skills and 15% in Robotic Process Automation

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Service providers blame their clients, advisors and analysts for their As-a-Service failure

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Lee rhetoric, more dialog among the key stakeholders and better real-world education is the only real formula for success

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Dallas, we have another problem: Too many Advisors are Buying the Service Provider Hype

Dallas, we have another problem:  Too many Advisors are Buying the Service Provider Hype

We need advisors steeped in reality who can give enterprises a nice big dose of reality, who truly understand what life is like a few years into an outsourcing engagement

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Dallas, we have a problem: Advisors struggling to deliver Expertise-as-a-Service

Dallas, we have a problem: Advisors struggling to deliver Expertise-as-a-Service

Consultants are supposed to be like doctors - they need to use the latest tools, technologies and knowledge at their disposal to help their clients

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Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

There clearly is a need for more flexible labor in many European countries, and the ability to source skills "As-a-Service" from providers is becoming increasingly appealing

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Cost is the New Black: The Overbearing Paradoxical C-Suite Imperative for 2015

Cost is the New Black:  The Overbearing Paradoxical C-Suite Imperative for 2015

60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations - but most are discovering they need to work smarter before they can work cheaper.

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