Category Archives: Talent in Sourcing

Cost is the New Black: The Overbearing Paradoxical C-Suite Imperative for 2015

Cost is the New Black:  The Overbearing Paradoxical C-Suite Imperative for 2015

60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations - but most are discovering they need to work smarter before they can work cheaper.

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The greatest nearshore location of all... Nova Scotia

The greatest nearshore location of all... Nova Scotia

Yes, I actually believe this is a great province to invest in the talent and resources and we'll shortly be able to share the news of a major new As-a-Service investment in the region from one of the Indian-heritage global service providers.

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Skill not Scale: The Massive Opportunity Awaiting the Services Industry

Skill not Scale: The Massive Opportunity Awaiting the Services Industry

There needs to be a coming-together of consulting and outsourcing service delivery, the likes of which we have yet to see at a broad scale in the services industry

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Unveiling the 2015 Robotic Premier League Table: HP, TCS and IBM are setting the pace

Unveiling the 2015 Robotic Premier League Table:  HP, TCS and IBM are setting the pace

Congratulations to HP, TCS, IBM, Sutherland Global Services and Genpact for topping the 2015 Robotic Premier League table

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Here are our Autonabilized 2015 HfS predictions

Here are our Autonabilized 2015 HfS predictions

17 Killer Predictions from the HfS analyst team. All of these will happen too...

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Accenture, Cognizant, Wipro and Infosys are the marketing and digital customer experience services front runners

Accenture, Cognizant, Wipro and Infosys are the marketing and digital customer experience services front runners

HfS unveils the first industry Blueprint that looks at Marketing Operations and Digital Customer Experience Management Services

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The Twelve Tenets of Trust

The Twelve Tenets of Trust

One core element is needed for enterprises to get through the next 12 months, let along the next 12 years: Trust

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Did you get with the As-A-Service program in Chicago?

Next week, in Chicago, we will stare at that wall we've hit, and collectively figure out how to jump over it. So without further ado, pop in your headphones, turn up the volume and enjoy!

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Why some service providers are grimly clinging onto the labor-arbitrage model

Why some service providers are grimly clinging onto the labor-arbitrage model

A new breed of provider has to emerge, which can disrupt the legacy labor-based model

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If anyone can, Barbra McGann can...

If anyone can, Barbra McGann can...

Barbra Sheridan McGann talks to HfS about her exciting new analyst role with the firm

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