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Category: Talent in Sourcing
What happens when you put the leaders of an industry in one room?
However which was we look at this, this is going to be one helluva crowd - with a bevvy of buyside sourcing and shared services leaders from 60 major organizations, in addition to this motley crewRead More
Accenture procures procurement’s prize property: Procurian
This is a momentous transaction in the history of Procurement Outsourcing which will have major ripple effects across all the other service providers and likely re-shaping our “Winner’s Circle” for 2014, as a result of Mike Salvino’s decision to double-down on sourcingRead More
What happens when you combine HfS and The Conference Board to talk GBS… in Chicago?
Still confused with GBS, but too afraid to ask what it's all about? Then never fear as Deb Kops and the HfS team have the answers... in ChicagoRead More
Fancy yourself as a sourcing Master Black Belt?
HfS' Governance Proficiency Certification Program is designed to help today's sourcing executives approach service provider relationships and governance strategy with a sophisticated and pragmatic approach that will help them advance their careers, their skills and their experienceRead More
Pankaj ponders, postulates and problem-solves: meet Genpact’s analytics guru
HfS talks to Genpact's Pankaj Kulshreshtha, whose analytics group has exploded from 10 to 6000 people under his guidance Read More
Teleperformance, IBM/Concentrix and Convergys make the Winner’s Circle for transforming the customer experience
We are proud to reveal our first Blueprint report that has gone deep into the innovation and execution capabilities of today's leading service providers in the customer experience management industryRead More
Forget business outcomes and innovation for now… most enterprises just want to get beyond adequate first
Our seminal State of Outsourcing Study, conducted with the support of KPMG, has revealed that today's wizening outsourcing buyer is looking at industry experience and the provision of talent that can do more than just the basics, when it comes to choosing between their providersRead More
Dr Charlie airs the BPO potential of East Africa, Part 2
The exploits of "Dr Charlie", alias the Last King of Sourcing, Charlie Aird, who completes his diaries from his recent sabbatical to East AfricaRead More
Why are so many enterprise buyers becoming HfS members?
Why are so many enterprise buyers becoming HfS members?Read More
Frankly, Malcolm Frank… Part 2
Now to the real meat of our discussion with Cognizant's strategy lead, Malcolm Frank, where we discuss the future of the CIO's role and the IT function, the SMAC Stack and the Internet of ThingsRead More
