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Category: Sourcing Locations
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Why Hillary could be the biggest friend of offshore and nearshore outsourcing
The US is an increasingly unattractive place to do business. Let's not make it even worseRead More
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Hello As-a-Service Economy, goodbye Outsourcing, Part I
HfS defines the Eight Ideals of The As-a-Service Economy and the evolution from legacy outsourcingRead More
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HfS brings O’Brien’s brains on board
Melissa O'Brien joins HfS as Research Director, Contact Center and Omni-Channel OperationsRead More
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The HfS 2016 Blueprint Research Agenda …at your service
The analyst industry's most ambitious 2016 research agenda Read More
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Meet General Gary
Phil fersht talks to KPMG's Gary Novak and what he's learned being in China the last few yearsRead More
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Why American firms are more progressive with outsourcing than the Europeans and Asians
Why is it always the Americans at the head of the queue when it comes to increasing quarterly profit margins? But, even more intriguingly, why are they also leading the way when it comes to attempting to improve their capabilities when they outsource? Our recent State of Outsourcing Study 2013, conducted with the support of KPMG, clearly shows the differing mission-critical business motivations across the main three global regions, when it comes to outsourcingRead More
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Has Infy got its mojo back? Let’s ask Shibu…
We got a few minutes with Shibu, CEO of Infosys, to find out what's going on under the Infosys hood these daysRead More
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Dr Charlie airs the BPO potential of East Africa, Part 2
The exploits of "Dr Charlie", alias the Last King of Sourcing, Charlie Aird, who completes his diaries from his recent sabbatical to East AfricaRead More
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Join HfS for some serious onshore Momentum this September
Momentum 2013 is the inaugural industry event dedicated to one of the most politically-charged and compelling issues in the services business today – domestic sourcing of IT and BPO services in America. And, as you might suspect, HfS will be there stirring things up!Read More
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