Category Archives: Social Networking

How can we re-humanize the enterprise with two-thirds of staff becoming irrelevant, a similar number sick of their employers

How can we re-humanize the enterprise with two-thirds of staff becoming irrelevant, a similar number sick of their employers

There needs to be a significant mindset change from both employers and their staff to re-humanize the enterprise

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Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat

Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat

Organizations have been trying to reduce their labor costs for decades, but something feels very different about the new Digital reality in which we operate.

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What's the real impact of Digital Technologies on Outsourcing and Shared Services?

What's the real impact of Digital Technologies on Outsourcing and Shared Services?

The business world is fundamentally shifting, but do our organizations really need to reinvent their operating models to stay ahead of the curve?

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Cognizant, Sitel and TCS rock the retail operations Winner's Circle

Cognizant, Sitel and TCS rock the retail operations Winner's Circle

HfS unveils Blueprint Report on Retail Operations Services

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The Digital Transformation Services Blueprint Primer is unveiled: Accenture, Cognizant, IBM, Infosys and TCS are the front runners

The Digital Transformation Services Blueprint Primer is unveiled: Accenture, Cognizant, IBM, Infosys and TCS are the front runners

HfS has published a Blueprint Primer Report that evaluates this emerging Digital Transformation services landscape

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Isn't it time individuals stopped pretending they're companies?

Isn't it time individuals stopped pretending they're companies?

One of the trends we've been seeing, with the proliferation of independent experts, is for many of these characters to launch their own "firms", when the product is, really, just them.

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The digital failure of today's operations talent: two-thirds of enterprises are falling short

The digital failure of today's operations talent: two-thirds of enterprises are falling short

A Digital talent crunch is coming and this could get ugly for some

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Is a new breed of analyst finally arriving to disrupt the legacy model?

Is a new breed of analyst finally arriving to disrupt the legacy model?

Leading analyst observer Duncan Chapple demonstrates the sands are shifting in the analyst world when it comes to wielding influence over enterprise buying decisions

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A little bit of HR heaven as Kutik tackles the toughie from Southie

Bill Kutik Talks with Christa Degnan Manning

Christa Degnan Manning talked with Bill Kutik about the Extended Enterprise, the Employee Experience, Workforce Enablement, and hybrid HCM systems

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Moving mountains with Mike, part 1

Moving mountains with Mike, part 1

Phil Fersht interviews Accenture's Group Chief Executive for BPO, Mike Salvino

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