Category: Robotic Process Automation
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RPA is a gateway drug – and magically these guys agree too! Don’t you just love coincidences..
Our now-infamous headline 'RPA is the gateway drug. AI is the drug' has now magically appeared on the Forbes website in an article entitled 'Robotic Process Automation: A Gateway Drug to AI and Digital Transformation"Read More
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SYKES acquires Symphony becoming the first call center provider with significant automation capability
Call center provider SYKES disrupts the BPO industryRead More
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Mihir Shukla and Alastair Bathgate in the Battle for the Robotic Billions… only at HFS FORA
The CEOs of the leading two RPA firms, Automation Anywhere (Mihir Shukla) and Blue Prism (Alastair Bathgate) a chance to face/off on stage to thrash out why their firms' valuations are on such an exciting trajectoryRead More
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RPA is the gateway drug. AI is the drug…
Enjoy that RPA high a bit longer before you graduate onto the harder stuff...Read More
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Seven deadly misnomers why these billion dollar RPA valuations are insane
The world has gone mad as UiPath claims a valuation of $3 billion. We proffer seven reasons why some people who struggle to understand RPA are losing their grip on reality.Read More
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1. #AutomationAnywhere, 2. #BluePrism, and 3. #UiPath make up the top three in the inaugural HfS Top 10
HfS unveils the inaugural HfS Top Ten for RPA Products, based on 350+ superuser interviewsRead More
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The Cambridge University FORA Summit recap…
Impressions from the HFS FORA Summit in CambridgeRead More
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Why AA’s investment windfall locks up the RPA market for the Big Three
There are three established leaders at the front of the RPA market and investors are convinced that RPA is the start of something much bigger for enterprisesRead More
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The definitive RPA product benchmarks: The overall picture across 359 superusers
HfS interviewed 359 super-users of RPA products (enterprises, advisors and service providers) across 40+ customer experience dimensions across the following 6 key dimensionsRead More
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Finally the industry has credible RPA product benchmarks from 359 superusers
HfS Research releases the first credible RPA customer experience benchmarking research, covering the leading 10 products across 359 stakeholdersRead More