Category Archives: Knowledge Process Outsourcing & Analytics

Accenture makes significant As-a-Service play by bringing together Operations, Cloud and Infrastructure

Accenture makes significant As-a-Service play by bringing together Operations, Cloud and Infrastructure

The services world has already started to change - and those who are only just realizing this may already be too late

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Apple goes all corporate on us

Apple goes all corporate on us

I wanted to draw your attention to HfS' enterprise mobility analyst, Ned May, who focused on the simple fact that this alliance finally gets Apple into the enterprise through the front door

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Capgemini, Accenture, HAVI and Entercoms make up the first-ever Winner's Circle for Supply Chain BPO

Capgemini, Accenture, HAVI and Entercoms make up the first-ever Winner's Circle for Supply Chain BPO

The analyst industry's first ever attempt to flesh out the leading providers in Supply Chain Management BPO Services

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The new table-stakes: Fixing the Analog Present for a Digital Future

The new table-stakes: Fixing the Analog Present for a Digital Future

Until our industry takes the painful steps to fix the current legacy it has created, many will likely fail in creating a new era of Digital services

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Outsourcing and shared services investment intentions at record high as the Integrated Global Services model takes center stage

Outsourcing and shared services investment intentions at record high as the Integrated Global Services model takes center stage

Simply plastering more and more lipstick on the same old pig is eventually going to fail for many as Integrated Global Services becomes the future model of choice

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Parikh preaches, prophesizes and prognosticates… Part 2

Parikh preaches, prophesizes and prognosticates… Part 2

The final part of Phil Fersht interviewing Avasant CEO Kevin Parikh

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Can Infovish disrupt the Indian services model and rediscover its mojo?

Can Infovish disrupt the Indian services model and rediscover its mojo?

The Infy old guard make a bold statement to the world by putting the popular tech innovator, Vishal Sikka, in charge of rediscovering that elusive Infosys mojo

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The digital failure of today's operations talent: two-thirds of enterprises are falling short

The digital failure of today's operations talent: two-thirds of enterprises are falling short

A Digital talent crunch is coming and this could get ugly for some

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Parikh preaches, prophesizes and prognosticates... Part 1

Parikh preaches, prophesizes and prognosticates... Part 1

Phil Fersht interviews Avasant CEO, Kevin Parikh (Part 1)

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Is a new breed of analyst finally arriving to disrupt the legacy model?

Is a new breed of analyst finally arriving to disrupt the legacy model?

Leading analyst observer Duncan Chapple demonstrates the sands are shifting in the analyst world when it comes to wielding influence over enterprise buying decisions

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