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Category: IT Outsourcing / IT Services
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Is a new breed of analyst finally arriving to disrupt the legacy model?
Leading analyst observer Duncan Chapple demonstrates the sands are shifting in the analyst world when it comes to wielding influence over enterprise buying decisionsRead More
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Is it high time industry analysts are regulated?
One issue that is increasingly rearing its ugly head is the ridiculous - and often insane - demands industry analysts are placing on providers of technology and business services to pony up client references for their scatterplot charts.Read More
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Why offshoring is hotter than ever
Close to a third of enterprises are increasing the offshore component with their service providers, and a fifth with their own shared servicesRead More
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Time to stop the buzzword balderdash and become meaningful again
Our industry has started to lose the plot with the amount of buzz terms spewing aroundRead More
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Defying disruption, or a ticking HR time-bomb? How TCS reduces its average cost per employee by 6.3% each year
Not only does TCS enjoy the highest revenue growth in the IT services industry, it is also the most profitable - so what's the secret sauce?Read More
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Europe’s finest enterprise operators take on the USA at the Cambridge University Blueprint Sessions. Who’s sourcing smarter?
This June we are assembling the ultimate pool of European and American services talent to duke it out on the hallowed lawns of Cambridge's Gonville and Caius CollegeRead More
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Outsourcing advisors must be governance experts armed with research if they want to survive
Advisors need to provider governance support and research in order to surviveRead More
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Six market disruptions coming to challenge the Indian services majors
Today's services winners do not have to become tomorrow's also-rans if they are smart enough to make discreet investments in the disruptive business models of the futureRead More
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BPO: Pronounced dead, but still very much alive
BPO is just at the beginning of a much more dynamic phase of its existence and it at least three years' away from being put to bed.Read More
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HfS unveils the first Robotic Premier League Table
After all the hype, HfS unveils the first Robotic Premier League Table of service providers delivering robotic automation to their clientsRead More
