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Category: IT Outsourcing / IT Services
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The spreading outsourcing disease: barely a third of buyers see real value in their current provider relationships
Private poll of 60 enterprise buyers at the NY HfS Summit yields a depressing state of affairs for current outsourcing relationshipsRead More
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Why even the Beeb needs sourcing standards
HfS interviews Jim Hemmington of the BBC and Chris Halward of the GSA about global sourcing standards and how the Beeb does if for 1.4 billion pounds of annual external spendRead More
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Frank D’Souza: We’re now experiencing the biggest shift since the Internet
HfS analyst Phil Fersht interviews Cognizant CEO Francisco "Frank" D'Souza on the shift to Digital and Cognizant's navigation through the industry's choppy waters of 2016Read More
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The future is about services, not software
Phil Fersht argues that most software products today have 10-50x the functionality clients need... hence the onus moves to how you work with it, more than which product you useRead More
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HfS data products get a Suvradeep-dive
HfS welcomes Suvradeep Bhattacharjee as Research Director, Market Insights and Data SolutionsRead More
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Who’s ready to change the industry this week in Chicago?
It's finally the long awaited HfS Future of Operations summit in Chicago this weekRead More
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Images from FORA: A leadership panel spanning some serious brain power
Simply one of the best panel discussions. EverRead More
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Have we finally become an industry? Have we become the Digital Operations Industry?
After years of trying define ourselves, have we finally emerged as the Digital Operations IndustryRead More
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For goodness’ sake, it’s Jim Eastlake!
HfS welcomes IoT master Jim Eastlake as VP, IoT researchRead More
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What $1000 invested in these firms ten years ago would be worth today
HfS analyst Martin Gabriel reveals where we could have made some wiser choices back in the dayRead More
