Category: IT Outsourcing / IT Services
-
We are in the People Elimination business. How did it get this bad, and can we change course? (Rant warning)
Why are we on an inexorable nosedive to the lowest common denominator of creating and promoting business operations that no longer require people?Read More
-
Look into my eyes – I can see the future.
The future of outsourcing is linked very strongly to the future of technology and its use in the enterprise – often it’s very hard to distinguish between the trends of these two things.Read More
-
Frank D’Souza: We’re now experiencing the biggest shift since the Internet
HfS analyst Phil Fersht interviews Cognizant CEO Francisco "Frank" D'Souza on the shift to Digital and Cognizant's navigation through the industry's choppy waters of 2016Read More
-
Don’t let our crazy orthogonal ideas be pecked to death by negativity
It’s only when you make cerebral room to nurture some crazy, orthogonal thinking do you create inspirational work like the Digital OneOfficeRead More
-
IT’s relationships with the business functions – get better at supporting them, or risk getting bumped
Which part of business engage most successfully with IT? IT needs to engage more with HRRead More
-
Millennials: A Generation of Digital Natives stretch IT Services to their limits
Sweeping generalisations about an entire generation are often far from the truth.Read More
-
Why even the Beeb needs sourcing standards
HfS interviews Jim Hemmington of the BBC and Chris Halward of the GSA about global sourcing standards and how the Beeb does if for 1.4 billion pounds of annual external spendRead More
-
By golly, HfS hires Ollie…
HfS has hired Ollie O'Donoghue as senior analyst for IT servicesRead More
-
DXC’s challenges represent a microcosm of a services industry in perilous transition
Welcome to the new DXC, where changing the name alone won't halt the nose-diveRead More
-
The spreading outsourcing disease: barely a third of buyers see real value in their current provider relationships
Private poll of 60 enterprise buyers at the NY HfS Summit yields a depressing state of affairs for current outsourcing relationshipsRead More