Category: IT Outsourcing / IT Services
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Frank D’Souza: We’re now experiencing the biggest shift since the Internet
HfS analyst Phil Fersht interviews Cognizant CEO Francisco "Frank" D'Souza on the shift to Digital and Cognizant's navigation through the industry's choppy waters of 2016Read More
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Don’t let our crazy orthogonal ideas be pecked to death by negativity
It’s only when you make cerebral room to nurture some crazy, orthogonal thinking do you create inspirational work like the Digital OneOfficeRead More
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IT’s relationships with the business functions – get better at supporting them, or risk getting bumped
Which part of business engage most successfully with IT? IT needs to engage more with HRRead More
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Millennials: A Generation of Digital Natives stretch IT Services to their limits
Sweeping generalisations about an entire generation are often far from the truth.Read More
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Why even the Beeb needs sourcing standards
HfS interviews Jim Hemmington of the BBC and Chris Halward of the GSA about global sourcing standards and how the Beeb does if for 1.4 billion pounds of annual external spendRead More
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By golly, HfS hires Ollie…
HfS has hired Ollie O'Donoghue as senior analyst for IT servicesRead More
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DXC’s challenges represent a microcosm of a services industry in perilous transition
Welcome to the new DXC, where changing the name alone won't halt the nose-diveRead More
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The spreading outsourcing disease: barely a third of buyers see real value in their current provider relationships
Private poll of 60 enterprise buyers at the NY HfS Summit yields a depressing state of affairs for current outsourcing relationshipsRead More
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The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships
The door is wide open for ambitious providers willing to invest in developing their talent, but closing firmly shut for those perpetuating what worked in the pastRead More
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Deconstructing Q4 2016 – Growth in the Traditional Services Model close to Flatlining
The Q4 results season has finally ended and we’re able to report on the final Q4 standings.Read More