Category Archives: HR Outsourcing

HfS Market Index shows Outsourcing of IT and Business Processes to Grow by 4% in 2013

HfS Market Index shows Outsourcing of IT and Business Processes to Grow by 4% in 2013

Yes, you heard it here first, folks: outsourcing expenditure is mushrooming at the warp-speed clip of 4% this year to surpass $950 Billion, and expected to average a 5% clip each year through 2017

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Replay of the HfS/KPMG Banking & Financial Services webinar

Replay of the HfS/KPMG Banking & Financial Services webinar

Missed last week's Banking & Financial Services webinar? Well fret no more, as we have the replay now available for your viewing and a full slide deck for our premium research subscribers. Enjoy!

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Outsourcing may be battered, bruised and vilified... so why is only a twentieth of enterprises planning to reduce it in 2013?

Outsourcing may be battered, bruised and vilified... so why is only a twentieth of enterprises planning to reduce it in 2013?

Make no bones about it: 2012 was a pretty dire year for the industry known as "outsourcing". However, brand new data from our State of Outsourcing 2013 Study conducted with the support of KPMG, and the largest-ever research survey focused on IT and business function outsourcing, clearly shows that the majority of enterprises are not only aggressively focused on increasing their outsourcing portfoilios, but many are now taking a more mature and realistic approach.

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Can we ever get back to the "thinking" workforce?

Can we ever get back to the "thinking" workforce?

Many of today's businesses are over-bloated with operational staff whose modus operandi is about maintaining the status quo, as opposed to exploring new ways to advance the business.

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So... who's got the bottle to buy HP's BPO services business?

So... who's got the bottle to buy HP's BPO services business?

In today's commodotizing market for IT and business services, HP's services business can only really look to defend what it still has against the encroaching competitive bite of the likes of Accenture, Cognizant, Genpact, IBM, TCS etc. However, there is one option that could revitalize its legacy: merge with one of the market leaders.

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Day Three at the HR Technology Conference in Chicago…

Day Three at the HR Technology Conference in Chicago…

Contrary to Mr. Fersht’s implications that any analyst would desert his/her post before an event is concluded, this analyst was there at 8:00 AM for Mark Hurd’s (Oracle) presentation and remained there until 12:30 for one last discussion. So without further ado, here is the final installment...

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Day Two at the HR Technology Conference in Chicago…

Day Two at the HR Technology Conference in Chicago…

And, for the first time ever, an analyst has managed to write a "second day" blog at an industry event. So, without further ado, here's HfS' Peter Ackerson with Day Two

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Day One at the HR Technology Conference in Chicago...Who are these people and what are they doing here?

Day One at the HR Technology Conference in Chicago...Who are these people and what are they doing here?

And now over to Chicago, where HfS roving analyst Peter Ackerson is trying to fathom what on earth is going on in the world of HR technology

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It's more about technology than ever for HR executives...

It's more about technology than ever for HR executives...

Our trusted friends, over at the HR department, haven't given up the ghost in helping their organizations close these capability gaps either... and they look beyond service providers alone as the solution: they want to invest in better technology. So where better to spend your time that at the HR technology in Chicago from October 8-10, 2012, where Bill Kutik and crew will put on their annual ode to the world of.... HR technology.

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IBM's Kenexa acquisition can take the talent conversation outside of the HR department

IBM's Kenexa acquisition can take the talent conversation outside of the HR department

HfS believes IBM is likely to be eyeing a further acquisition in the talent management software space as Kenexa brings very strong Recruitment Process Outsourcing competency and IP in employee engagement and compensation, but was still developing out its cloud platform.

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