Category Archives: HR Outsourcing

Is BPO on the brink of a technology revolution?

Is BPO on the brink of a technology revolution?

Why BPO clients which have tech-enabled their processes are achieving better performance and outcomes

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Moving mountains with Mike, part 1

Moving mountains with Mike, part 1

Phil Fersht interviews Accenture's Group Chief Executive for BPO, Mike Salvino

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The Progressive BPO Train has left the Station - is IBM on it?

The Progressive BPO Train has left the Station - is IBM on it?

We would have major concerns about IBM's positioning for Progressive BPO services, were IBM to seek to sell off the lower-margin elements of its F&A, Procurement or HR businesses, like it has with its customer services BPO business.

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This week on the HfS Podcast: Doing Less With More

HfS SVP, Research, Christa Degnan Manning

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Three make Winner's Circle for Multi-tower HR Outsourcing: NGA, Aon Hewitt and ADP

Three make Winner's Circle for Multi-tower HR Outsourcing: NGA, Aon Hewitt and ADP

HfS announces the first Blueprint Report in HR Outsourcing, with NGA, Aon Hewitt and ADP making the Winner's Circle

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Naomi Bloom: HRO needs to focus on business analyst services, not call center/manual processing

Naomi Bloom: HRO needs to focus on business analyst services, not call center/manual processing

It will be fascinating to see if the larger SIs and/or HRO providers will be able to craft just the right mix of quality and cost-effectiveness to be successful in delivering much smaller, less labor-intensive and more tool-based implementation and post-implementation HR services.

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HR in the Cloud: It won't kill HRO, but it may kill what's left of dysfunctional HR...

HR in the Cloud: It won't kill HRO, but it may kill what's left of dysfunctional HR...

The emergence of more affordable Cloud based solutions is finally - after decades of disarray - making it possible for firms to stop starring into the HR abyss and start getting functional again.

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We are HfS. Yes we are!

As we gather the largest-ever superstar assemblage of sourcing leaders in New York, let's have a look back at how we got here as an industry

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Time to inoculate your firm against early-onset Zombieism... by coming to the Blueprint Sessions 3.0 this December

Time to inoculate your firm against early-onset Zombieism... by coming to the Blueprint Sessions 3.0 this December

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Invest in the humans first, systems second

Invest in the humans first, systems second

people lead people and they are asking for the support, training, and enablement to meet and collaborate to both better manage day-to-day work and develop into the next generation of leaders

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