Category: Healthcare and Outsourcing
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If you were too hungover to join our predictions webcast, here’s the replay and the deck
In case you missed our joint webcast with Ed Caso of Wells Fargo Securities on Friday, fear no more, as here's the replayRead More
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Cost is the New Black: The Overbearing Paradoxical C-Suite Imperative for 2015
60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations - but most are discovering they need to work smarter before they can work cheaper.Read More
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Accenture and Cognizant battle it out in Population Health’s Winner’s Circle… with EXL knocking
The new HfS Blueprint 2015 Report, “Population Health and Care Management Business Services“Read More
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Implementing Portion Control at CSC
CSC dividing into two new entities, one for US Public Sector contracts and the other for Global Commercial contracts, is a welcome and necessary step.Read More
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Cognizant makes the biggest bet ever by an Indian services provider. This is a big bloody deal…
Cognizant has upped the ante; now it's time for the ambitious providers to open their war-chestsRead More
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Cognizant’s CEO Frank D’Souza talks to us about his recent $2.7bn shopping trip
We grabbed a few minutes with Cognizant's CEO, Frank D'Souza, to talk about why his company made this move Read More
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Cooking up NASSCOM’s $50 billion Bangalore biryani
Charles Sutherland shares thoughts on NASSCOM's ambition to grow Business Process exports from $20 Billion in 2014 to $50 Billion by 2020. Read More
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If anyone can, Barbra McGann can…
Barbra Sheridan McGann talks to HfS about her exciting new analyst role with the firmRead More
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Accenture, WNS, TCS and Cognizant make the first Pharma BPO Winner’s Circle
HfS analyst Barbra McGann publishes the industry's first assessment of Service Provider performance in the Pharma R&A and Commercial Services IndustryRead More
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Three very handsome CEOs take on three advisors… only on HfS
This February, three CEOs bake-off against three of the industry's finest advisors in an unvarnished, unsponsored shootout of futuristic debate on the future of BPO.Read More






