Category Archives: Global Business Services

Provider, provider on the wall, who's delivering Trust for Digital?

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HfS unveils the first Trust-as-a-Service Blueprint Report assessing service provider capability in the Digital Security Realm

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Glenn gives us Government-as-a-Service (GaaS)

Glenn and Carol Davidson, the braintrusts of public sector operations

Glenn Davidson, at Accenture Federal Svs, discusses with HfS how Government-As-a-Service is shaking up public sector operations

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Good heavens, it's Liz Evans...

Liz Evans

Phil Fersht interviews Liz Evans, KPMG's leading practitioner for governance and relationship management

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Hello As-a-Service Economy, goodbye Outsourcing, Part I

As-a-Service

HfS defines the Eight Ideals of The As-a-Service Economy and the evolution from legacy outsourcing

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Why Design Thinking can save the outsourcing industry

Design Thinking

Without Design Thinking, enterprises are really just retrofitting expensive solutions into legacy processes and likely wasting a whole load of time, resources and money. It all starts with Design Thinking.

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Ready for a reality slap around the face with a wet kipper?

Harvard-2015

The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015

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The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right

Moving at warp speed into the As-a-Service Economy

We're on a train hurtling towards something resembling "As-a-Service" and we need to make sure we stay on it

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The industry's first Workday services blueprint: A new breed of As-a-Service providers has disrupted HR delivery forever

Workday Logo

The industry's first-ever Blueprint Report looking at Workday Services

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The 2015 Enterprise Mobility Services Blueprint: IBM, Cognizant, Accenture, TCS, Infosys and Capgemini in the Winner's Circle

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IBM, Cognizant, Accenture, TCS, Infosys and Capgemini make the Winner's Circle for Enterprise Mobility Services

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How As-a-Service is your organization?

Ideals-As-a-Service-Survey

This emergence of "As-a-Service" represents the most disruptive series of impacts to the traditional IT and business services industry that we have seen. Whether you buy, provide or advise on business and IT services, your opinions and intentions are critical for our research, so please spend some time completing our study and you could win an Apple Watch.

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