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Category: Design Thinking
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It’s Design Thinking heaven with TandemSeven as Genpact makes its OneOffice move
Genpact acquires Design Thinking specialist TandemSeven to spearhead its OneOffice capabilitiesRead More
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Infosys Looks to Fill Critical Gaps in Use of Design Thinking Through Acquisition of Brilliant Basics
Infosys has announced the acquisition of UK-based design-thinking firm, Brilliant Basics, and if it plays out according to the name, it is exactly what Infosys needs to bridge design to execution and impact.Read More
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How EXL is taking a “grassroots” approach for incremental digital transformation – for itself and clients
EXL is working shoulder to shoulder with its clients -- at the grassroots level-- to figure out the vision for a more customer-centric, insight-driven, and agile business, map it out, and take the steps to get there.Read More
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How to Power Up and Re-think your Outsourcing Experience
If you really want what’s next… your service provider might actually have the ideas… but is your leadership willing to listen, invest, give them access to your intimate data, and give it a try? Is your organization genuinely culturally ready for innovativRead More
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The dinosaur that is procurement: Get relevant to your business or become extinct
Procurement’s very existence is in trouble. The function must be part of the whole negotiation process, not only to protect the company from making deals that do not benefit the firm but also ensure they are sensible, cordial and well-balanced - and both supplier and buyer realize the outcomes they both want to achieve. Sadly, this is so not the case with so many pivotal business deals today.Read More
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Successful Strategic Partnerships must go beyond the press release
Why are the strategic objectives so often forgotten in the hurry to get a deal done?Read More
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The New Rule of Outsourcing: Co-Learning on the Job
Today, “learning on the job,” is a critical activity to do all the time, as digital technologies and business models change the way we work, not a little, but quite significantly and often at a breathtaking pace.Read More
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The Kind Of “Food For Thought” The Services Industry Needs
An episode of Chef’s Table has eerily familiar themes that we talk and write about in the services outsourcing industry everyday.Read More
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Why An Outcome-Based Approach Can Shatter the Watermelon Effect of Outsourcing Contracts
What to do about that "feeling" that even if SLAs are Green, something feels Red!Read More
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Why the slogan “Fail Fast” is bullsh*t if you want to succeed with OneOffice
Don't “fail fast,” learn quickly.Read More
