The HfS analyst team demands 10 big things the services industry needs to address in 2016
The analyst industry's most ambitious 2016 research agenda
Melissa O'Brien joins HfS as Research Director, Contact Center and Omni-Channel Operations
After reading this, people will start to use the term "HfS-ize" instead of uberize
HfS Research unveils the industry's first Salesforce.com Services Blueprint analysis
As-a-Service has to be all about empowering the client, not the consultant
IBM, Cognizant, Accenture, TCS, Infosys and Capgemini make the Winner's Circle for Enterprise Mobility Services
17 Killer Predictions from the HfS analyst team. All of these will happen too...
This transaction focuses both service providers on their strengths and will help them be more effective in the emerging As-a-Service Economy
HfS unveils the first industry Blueprint that looks at Marketing Operations and Digital Customer Experience Management Services
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