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Category: Business Process Outsourcing (BPO)

  • The emergence of the Indian suppliers in HRO:  the answer to HRO’s slowdown?

    The emergence of the Indian suppliers in HRO: the answer to HRO’s slowdown?

    June 20, 2008 | Phil Fersht

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  • A final word from India:  moving beyond “old BPO”

    A final word from India: moving beyond “old BPO”

    June 16, 2008 | Phil Fersht

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  • NASSCOM dispatch:  “We’re now past the era of BPO” (Pramod Bhasin)

    NASSCOM dispatch: “We’re now past the era of BPO” (Pramod Bhasin)

    June 09, 2008 | Phil Fersht

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  • Musings from abroad… dispatch #3… Indian drivers

    Musings from abroad… dispatch #3… Indian drivers

    June 08, 2008 | Phil Fersht

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  • BPO: It’s all about taking ownership to get results

    BPO: It’s all about taking ownership to get results

    June 05, 2008 | Phil Fersht

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  • Finance and Accounting BPO continues its growth path

    Finance and Accounting BPO continues its growth path

    June 03, 2008 | Phil Fersht

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  • HRO Redux:  8/10 buyers don’t look back, while the vendors look ahead

    HRO Redux: 8/10 buyers don’t look back, while the vendors look ahead

    June 01, 2008 | Phil Fersht

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  • Musings from abroad… dispatch #2… meet me at Nasscom

    Musings from abroad… dispatch #2… meet me at Nasscom

    May 30, 2008 | Phil Fersht

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  • Join the BPO and Offshoring Best Practices Forum

    Join the BPO and Offshoring Best Practices Forum

    May 30, 2008 | Phil Fersht

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  • BPO partnerships are opportunistic, rarely strategic

    BPO partnerships are opportunistic, rarely strategic

    May 24, 2008 | Phil Fersht

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Newer posts 1 … 86 87 88 89 90 91 92 93 94 Older posts

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