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Category: Business Process Outsourcing (BPO)
Why so many cost-obsessed CEOs will fail if they ignore their supplier management capabilities
Recessions are good times for business leaders who love to focus on containing costs, however, times of recovery are markedly differentRead More
We are HfS. Yes we are!
As we gather the largest-ever superstar assemblage of sourcing leaders in New York, let's have a look back at how we got here as an industryRead More
You mean outsourcing’s not all about making big corporate profits? Meet Leila Janah…
One person we are very excited to address the Blueprint Sessions next week is Leila Janah, the dynamic Founder and CEO of non-profit social sourcing firm Samasource.Read More
HfS lands second spot in the Analyst Value Index
Second is good, it's where you can pose as the alternative to numero uno. It's like winning the silver medal for table tennis at the Olympics - and not being Chinese...Read More
The 2013 Enterprise Analytics Services Blueprint is announced: Accenture, Genpact, IBM, Infosys and Wipro make the Winners Circle
And finally one of the most complex Blueprints is finally final, where we researched across the services lines to ascertain which outsourcing service providers are delivering the goods for enterprise analytics servicesRead More
Fancy being an industry analyst?
HfS is expanding its global remit and we need to bring onboard more talent which has a good idea where our world is heading. If you are passionate about our industry, want to put YOUR stamp on its directions and be part of an incredible team, then send us your resumeRead More
Invest in the humans first, systems second
people lead people and they are asking for the support, training, and enablement to meet and collaborate to both better manage day-to-day work and develop into the next generation of leadersRead More
Predicting and postulating potential procurement provider positioning post-Procurian purchase
We wanted to spend some time thinking about the implications of the Accenture/Procurian merger for the other service providers in the Procurement Outsourcing marketplaceRead More
Senior managers are almost as disengaged as their subordinates
While we did find higher levels of engagement the higher up the proverbial ladder one goes in an organization, the key take away for us was the difference wasn't that much.Read More
