Category: Absolutely Meaningless Comedy
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Meeting even those simple metrics can sometimes be a challenge…
even your granny could have put that one away...Read More
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How 10-year-olds explain Cloud Computing
The kids are sharp. They're the one who love to make their own web sites. One has aspirations to make a video games that features a villain with a head made of cheese puffs.Read More
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Happy Birthday… HfS Research!
Exactly one year ago, we bravely declared we were a research company, with a bunch of friends, stringers and part-timers. Today, we are a fully-loaded experienced research organization with depth and breadth of analyst talent across North America and Europe - with further expansion plans imminent. Read More
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Let’s cut through the fluff and discover what’s really going in the sourcing industry
The "Amazing Horse Race" is the ultimate public bloodbath of the sourcing industry, as the "Buy team" defends the title it gloriously won last year in Edinburgh. However this time it's not going to be quite as easy...Read More
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Forget gain-sharing, start with penalty-sharing…
In order to reach a common state of gain-sharing and incentive bonuses with your provider, start penalizing each other first...Read More
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and on that topic of “ring-fencing”…
what to do with that bad offshore outsourcing engagement?Read More
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There are two rules for success… here’s one of them
There are two rules for success... here's one of themRead More
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Merriam-Webster to remove the term Outsourcing for IT and Business Services
Pressure from buyers to create more accurate terminology for what we commonly, but incorrectly, term as "outsourcing" for IT and business processes has spurred dictionary publisher, Merriam-Webster, to remove the term in their next editionRead More
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Finally… a new acronym for BPO!
Finally... a new acronym for BPO!Read More




