Did you get with the As-A-Service program in Chicago?

November 14, 2014 | Phil Fersht

For the last decade, and longer, we've been debating and bemoaning how we can encourage services relationship to drive better collaboration, better automation, better talent development, throw off better data... and shift us away from a labor-based model that will not survive the test of time.  Next week, in Chicago, we will stare at that wall we've hit, and collectively figure out how to jump over it.  So without further ado, pop in your headphones, turn up the volume and enjoy!

 

Posted in: About UsBusiness Process Outsourcing (BPO)Buyers' Sourcing Best Practices

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