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Month: April 2017
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Simplify Blockchain by Refusing to Let Interoperability Issues Bog You Down
Recent thinking suggests there are some shortcuts we can take to make better use of blockchains in the short term, as their development and adoption matures.Read More
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Revisiting the Intelligent Automation Continuum
To help overcome the blurred perception, HfS did introduce the Continuum of Intelligent Automation to start discussions on the evolution and innovation in service delivery.Read More
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By golly, HfS hires Ollie…
HfS has hired Ollie O'Donoghue as senior analyst for IT servicesRead More
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WNS Finally “On TRAC” To Automate And Increase The Intelligence Of Business Processes
Buyers Need To Be Proactive In Pushing For Automation And Technology Enablement In Their DealsRead More
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Infosys is reaching for the sky with holistic automation strategy
Infosys’ broad set of automation capabilities could evolve into a lever to get the stuttering sales engine running againRead More
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Millennials: A Generation of Digital Natives stretch IT Services to their limits
Sweeping generalisations about an entire generation are often far from the truth.Read More
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“How was your experience today?” Using a design thinking exercise for quick and meaningful feedback “in the moment”
The time a person has the most interest and insight into an activity is when they’re doing it. Did you just finish helping someone or facilitating a meeting and wish you could quickly get feedback on what the person or attendee is thinking?Read More
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Yamazaki, Macallan and Redbreast lead the inaugural HfS Premium Whisky Blueprint
HfS extends its research coverage into the hospitality market, unveiling the industry's most indepth analysis of premium whisky performanceRead More
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Worried you’re failing at your job? Here are six simple questions to ask yourself…
Whether you are a workaholic slogging an 80-hour a week, or a 20-hour a week work-at-home mom/dad, you are going to be measured on what you are contributing to the business - so it's all about setting the right outcome expectations with your employerRead More
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With reckless abandon, here’s Manish Tandon
HfS' Phil Fersht talks to new CSS Corp CEO, Manish Tandon about life in the middle laneRead More
