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Month: June 2008

  • Sourcing advisors – your opinion is valuable

    Sourcing advisors – your opinion is valuable

    June 29, 2008 | Phil Fersht

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  • The Evolution of Captive and Outsourced delivery models for business processes:  what is the right option for your company?

    The Evolution of Captive and Outsourced delivery models for business processes: what is the right option for your company?

    June 26, 2008 | Phil Fersht

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  • What’s driving your outsourcing agenda?

    What’s driving your outsourcing agenda?

    June 24, 2008 | Phil Fersht

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  • The emergence of the Indian suppliers in HRO:  the answer to HRO’s slowdown?

    The emergence of the Indian suppliers in HRO: the answer to HRO’s slowdown?

    June 20, 2008 | Phil Fersht

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  • Why is it that…

    Why is it that…

    June 19, 2008 | Phil Fersht

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  • A final word from India:  moving beyond “old BPO”

    A final word from India: moving beyond “old BPO”

    June 16, 2008 | Phil Fersht

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  • Musings from abroad:  Futuristic BPO

    Musings from abroad: Futuristic BPO

    June 13, 2008 | Phil Fersht

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  • NASSCOM dispatch:  “We’re now past the era of BPO” (Pramod Bhasin)

    NASSCOM dispatch: “We’re now past the era of BPO” (Pramod Bhasin)

    June 09, 2008 | Phil Fersht

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  • Musings from abroad… dispatch #3… Indian drivers

    Musings from abroad… dispatch #3… Indian drivers

    June 08, 2008 | Phil Fersht

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  • BPO: It’s all about taking ownership to get results

    BPO: It’s all about taking ownership to get results

    June 05, 2008 | Phil Fersht

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