Here’s a rare chance to learn how some organizations have evolved their BPO relationships from being merely “operationally efficient” through to being genuinely “transformative”. Please join us next Wednesday June 20th at 10:00 EDT | 16:00 CET | 15:00 BST | 07:00 PDT | 22:00 SGT for a discussion on how to add some serious velocity to the BPO experience.
Our panel of five BPO gurus (or at least they would like you to think they are) include:
- Phil Fersht, CEO – HfS Research
- Mike Ward, Senior Director, Finance Operations – Cisco Systems
- Professor Leslie Willcocks, Head of Outsourcing Unit – London School of Economics
- Charles Sutherland, BPO Growth Platform – Accenture
- Eric Simonson, Managing Partner of Research – Everest Group








Research, Insight, and Advice for Buyers of Global Services
HfS Sourcing Executive Council
HfS and the Future of Outsourcing
Smart Governance: Managing the GBS Landscape
HfS PriceIndicator: For Precision Sourcing Decisions
Banking and Financial Services Sourcing Landscape
HfS and the Healthcare Industry Landscape
Global Service Providers Target Pharma and Biotech
Social Business and Disruptive Technologies

One Comment
tricia … please email today’s presentation to me, thanks (very good session)