Monthly Archives: May 2013

156 billion reasons why Lars and SAP were never meant to be

Lars_Dalgaard_ex_SAP

Lars leaving so quickly symbolizes SAP’s struggle, in my mind, to change its culture and approach to disruptive business models. The economics of the cloud cannot print anywhere near as much money for our German friends as the current legacy ecosystem of clunky enterprises, whose IT managers simply do not want to invite change or disruption. If your clients don’t want to change, why should you?

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Welcome to Gautam’s city

Gautam Thakkar is Chief Executive Officer and Managing Director, Infosys BPO (Click for bio)

We were pleasantly surprised when Gautam Thakkar got the nod to take on the reins at InfosysBPO last month. Here Phil Fersht and Gautam discuss his new role and how he intends to take the InfosysBPO forward

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Congratulations and welcome to Christa, Ned, Tom and Jamie!

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It gives me great pleasure to announce some imminent new analyst arrivals at HfS, in addition to announcing the promotion of a couple of guys who’ve been instrumental in the development of this business, which has literately sprung from nowhere in three years to the monstrosity it has become today

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Ensure you keep calm during transition…

Ensure you keep calm during transition…

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Corsello OnDemand… on talent management, modern marketing and a little bit more

"It's not all about social media, it's about everything that we do being be very integrated".  Jason Corsello is VP Corporate Development & Strategy at Cornerstone OnDemand

Jason Corsello didn’t just turn out to be a great analyst and one of the original HR bloggers, but he’s now honing his knowledge to be a real strategist in modern marketing plying his trade leading strategy and marketing for Cornerstone OnDemand, one of the hottest Cloud-based HR tech firms on the Nasdaq today, specializing in talent management.

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So… are these the world’s best outsourcing advisors?

Click to Enlarge

The IAOP has announced it’s 2013 “best outsourcing advisors”, and kudos to my former employer, Deloitte, for coming top. Credit has to go out to Peter Lowes and his Outsourcing Advisory Services group for their achievement. In addition, KPMG’s Shared Services and Advisory Group, led my Cliff Justice, finished in second place – a strong showing and justification of their 2011 acquisition of EquaTerra. The biggest surprises, however, are the absences of ISG, the largest transaction advisor of outsourcing contracts, and PwC…

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Replay of last week’s webinar: A Tour of Robotistan Outsourcing’s Cheapest Destination

Replay of last week’s webinar: A Tour of Robotistan Outsourcing’s Cheapest Destination

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The dreamSource files… There are too many kings of bullsh*t who still sail through these training certifications

Who_needs_training?

There are too many kings of bullsh*t who still sail through these training certifications

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The dreamSource files… Gartner only focuses on “step 1″ for outsourcing. We’re all way beyond that

How could you fail to trust these gentlemen?

And over at dreamSource, where 82% of the buyers have never completed a training class for outsourcing or shared services governance

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The dreamSource files… I can train my people to have technical skills, but I can’t give them a personality transplant

Debbie_Rajesh

And over at dreamSource, where 48% of the buyers have experienced strategic skills becoming more important than tactical skills for managing their outsourcing engagements, since they embarked on their initiative

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The dreamSource files… it’s not fair to place the change management onus onto the provider, it’s our accountability to change

Who can identify these chappies?

And over at dreamSource, where 72% of the buyers work in company’s where the CEO on down focus predominantly on cost…

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The dreamSource files… you really think, in three months, you can transform what took us 30 years to build?

Watermelon-sourcing

Welcome to dreamSource, where 73% of providers worry they may get fired for only delivering what was agreed in the contract

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