The dreamSource files… Gartner only focuses on “step 1” for outsourcing. We’re all way beyond that

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And over at dreamSource, where 82% of the buyers have never completed a training class for outsourcing or shared services governance…

How could you fail to trust these gentlemen? Infosys' Vivek Sharma and Ashu Tandon

Posted in : Business Process Outsourcing (BPO), Cloud Computing, dreamSource 2013, Global Business Services, IT Outsourcing / IT Services, kpo-analytics, Procurement and Supply Chain, Sourcing Best Practises

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