Monthly Archives: December 2007

Will the HR function have a seat at the corporate table in 2008?

With many businesses undergoing complex change with outsourcing, globalization and this predicted economic downturn, the role of HR have never been so important as it is today


Is India adapting to the Night Shift?

These health and social issues are very symptomatic of a developing economy like India – and my only surprise is the speed at which it is happening.


The 2008 Presidential Election and Outsourcing

I thought it would be interesting to have a “reverse poll” and get your take on who you would LEAST like to see in the Whitehouse next year


Outsourcing Predictions for 2008… in a nutshell


Globalization of labor and outsourcing will dominate Human Capital strategy in 2008

“Organizations will look for ways to pull jobs apart to find pieces to outsource. Thought must be given to the motivation of workers assigned “pieces” of the work.”

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Outsourcing innovation at Burger King

Not only is the fast food giant driving customer loyalty, but it also is leveraging the latest sourcing models to drive down costs and improve the customer experience….

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New faces of Finance and Accounting Outsourcing

It’s been quite a year in the world of FAO, with a current of deal activity, new entrants into the industry and a lot of new faces to drive the business and address the market

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Hoovering up the transactional stuff… is NCO becoming the ADP of F&A Outsourcing?

The added capabilities in the Philippines and Latin America put the firm in a strong position to compete for global AR contracts, service all the necessary major languages, and jostle service delivery across several low-cost locations to accommodate multiple time zones, combat attrition issues and the appreciation of currencies such as the Rupee

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Is Feedjit accurate?

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Annoyances at work that make you cranky…


Cost reduction is not the only medicine many companies need in these times

So much has been made of the downturn in the economy and the credit crunch that it is hard to believe that any industry stands to gain over the short term let alone the BPO market.

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Build, operate … and er… sell?

outsourcing vendors won’t want to build service centers for other firms if they can’t leverage those facilities to service other customers


Is the world really that “flat”?

if we could turn the population of the earth into a small community of 100 people, keeping the same proportions we have today, it would be something like this….

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Nearshoring software development to Mexico

Mexican neashoring costs on average 65% of the US costs, compared to 85% for Indian costs for software development services.


Will an economic downturn spark a new wave of outsourcing growth?

Is the outsourcing industry primed to grow in a downturn?

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