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Tag: HfS Research
Ever so slightly with Crystal Golightly…
Crystal's mandate at HFS is clear and unapologetically ambitious: expand our reach across the global technology ecosystem, deepen alignment between analyst relations and research strategy, and build the next-generation influencer model that actually drives enterprise decisions, not just impressions. From forging senior relationships across hyperscalers, AI infrastructure players, and enterprise software firms, to launching a new Influencer Impact program and redefining how technology companies engage with analyst firms, Crystal is stepping into a role designed to reshape how HFS shows up in the market. We sat down with Crystal to talk about what’s broken in the analyst industry, how AI changes the influence landscape, and how HFS plans to stay ahead while others scramble to stay relevant...Read More
Forward Deployed Vibes are now a thing. The Vibe Coding Council made it official.
A cohort of Y Combinator startups, operating in quiet coordination with the newly-formed Vibe Coding Council, has declared Forward Deployed Engineering obsolete. The replacement? Forward Deployed Vibes.Read More
Are Global Evaporation Centers next? Your GCC will likely be agentified in 18 months if your board is already questionning its value
We’ve already called out that the next 18 months will witness the dying embers of labour-intensive services. That includes your GCC. If your GCC focuses predominantly on repetitive manual tasks it’s little more than a transaction factory, and it’s the first thing the board will look to automate next. It won’t gradually downsize or pivot, but will likely experience rapid, devastating headcount reductions. Just because the labor costs are lower doesn't negate the fact that these are still costs.Read More
Stop treating FDE as optional: Your AI Flywheel will not spin without it
Who actually wires AI into your live systems, governs it in production, and makes it keep working when the AI software vendors leave the room? The answer is Forward Deployed Engineering (FDE). If your transformation strategy does not have it, you are building an AI theater, not an AI operating model. Read More
Start measuring your AI Velocity Gap before your market measures it for you…
On Sunday, employees live the AI dream: frictionless, instant, empowering. They connect Gmail, Calendar, and OpenTable without asking permission. They fix mistakes, automate workflows, and see instant ROI on everyday tasks.On Monday, they crash into enterprise reality: data silos, email chains, compliance debates, and governance frameworks that exist only in PowerPoint.Your best employees are already AI augmented. Your enterprise is still forming committees.This is your AI Velocity Gap, and it's probably widening every day...Read More
Vibe Coding is the production engine that turns the Services-as-Software from vision to reality
Vibe Coding is the production engine that makes Services-as-Software real, and it will decide the winners of the next decade. Enterprises can no longer afford to treat AI as bolt-ons or outsourcing-lite. Services-as-Software is a new operating model where AI agents, LLMs, and Vibe Coding collapse the gap between software and services, shifting the economics of IT from people and licenses to reusable, outcome-based digital service layers.Read More
How Generative and Agentic AI are Supercharging the OneOffice Data Cycle
We finally have an injection of rocket fuel from Generative and Agentic AI to create intelligent agents that can sense, decide, and act with autonomy... as long as we have our data strategy right. To be a truly autonomous organization, the principles of OneOffice hold truer than ever: workflows executed in real-time between customers and employees that engage partners right across our business ecosystems.Read More
6 big things to fix US healthcare… sorta
HFS healthcare lead analyst, Rohan Kulkarni, names six big things we can address to fix US healthcare Read More
The great GenAI paradox: It can make you dumber
The reality of GenAI integration into the workplace reveals a paradox: while the initial productivity gains are evident, they often come with hidden costs that can offset the benefits by creating new challenges. The highest cost that must be addressed is when people become over-reliant on GenAI to develop solutions and suffer a decline in their learning capabilities.Read More
Ten reasons why GPT-4o will pour fuel onto the GenAI smoldering platform
Having multimodal capability that brings speech, text, video, and content together into one singular neural network that we can communicate with in real-time and immerse into our day-to-day activities is the game changer we have been unwittingly waiting for...Read More
