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Tag: enterprise irregulars
Obama’s in-sourcing initiative: does it have the teeth to rescue the US IT industry?
As per usual, election year brings up the age-old argument about how to combat the "threat" of outsourcing. Isn't now the time, in an election year, to stop the rhetoric and actually make commitments to growing local industries that have a direct impact?Read More
After 24 years, it’s adios ACS (er… except in Asia/Pac)
Two years into its $6.4 billion acquisition, Xerox has finally decided to phase out this famous old ACS brandRead More
Make sure your business outcomes have well-defined metrics
The 'trickle down' effectRead More
Are you ready for Generation 6 BPO?
If you enjoyed our recent interview with Mike Salvino, you better get that Twitter following cranked up asapRead More
The Sourcing Raj Part II: “You don’t have to be Indian to be a global outsourcing provider!”
We complete our investigation into the dominance of India in the world of outsourcing, and whether or not the game's up for non-Indian providers to come back into the pictureRead More
Whoever said outsourcing was becoming a commodity?
Whoever said outsourcing was becoming a commodity?Read More
Smackdown: Where is BPO going?
One of the highlights of 2011 was that great web-debate on the Future of BPO where 1,100 people across the globe dialed in to hear from our buy and sell families. Here were the highlights...Read More
What if everybody looked the same? Happy 2012 everyone
Some "horses" memories as a big chubby thank you for all of your support this yearRead More
Where did our passion go?
Let's make 2012 the year of getting passionate again! Let's dig deep to be honest with ourselves about what makes us get up in the morning - what makes us look forward to going to work againRead More
The defining outsourcing moments of 2011
Well, another year goes by and HfS yet again escapes any legal action, terrorist attacks at our office, or disappearing bodies for being thoroughly unafraid to call the industry on its issues. So let's reflect some of the defining moments of 2011Read More
