Tiger burns even brighter as Genpact makes its instinctive move
Phil Fersht interviews Genpact CEO Tiger TyagarajanRead More
Time to kick out quadrants, paralyse peaks and wash away waves. Hello HFS TOP 10
HFS is out of the quadrant business, unveiling the relevant way to rank vendor performance: The HFS TOP 10Read More
Capital Markets Operations Blueprint Explores the Perfect Storm for Services
Banks and capital markets firms are severely challenged in predicting strategies for long-term sustainability in a changing market and need to have several strategies in play to meet short-term cost pressures.Read More
My personal unfiltered truths about IT Infrastructure Services Providers
Jamie's just going to get all his preconceived opinions out there right now...Read More
Welcome to the era of outsourcing stability. Now let’s automate stuff
Let's congratulate ourselves: The FTE-based labor arbitrage model has really worked – and a lot better than we thought!Read More
The 2015 HfS Global IT Services Top Ten. Here it is.
While the Indian-heritage providers continue to surge, here cometh AmazonRead More
Procurement makes its move to As-a-Service…. so who’s leading the market?
The latest HfS Procurement-as-a-Service Blueprint captures the transition of service providers into the As-a-Service EconomyRead More
Cognizant makes the biggest bet ever by an Indian services provider. This is a big bloody deal…
Cognizant has upped the ante; now it's time for the ambitious providers to open their war-chestsRead More
Cognizant, Sitel and TCS rock the retail operations Winner’s Circle
HfS unveils Blueprint Report on Retail Operations ServicesRead More
Yes, it’s true… one in three Apple engineers is really Indian
As Apple is growing, so is the scope of its Indian-centric IT outsourcing to support it's ever-increasing needsRead More