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Don’t let digital burn-out kill your career
We are in serious danger of our careers becoming subdued and deemphasized in the current climateRead More
Welcome to Nischala-land!
Nischala Murthy Kaushik has joined us to drive a narrative for our industry during these turbulent times of changeRead More
Here, there, automating anywhere… meet Mihir
HfS Chief Analyst Phil Fersht sits down with Automation Anywhere chief, Mihir ShuklaRead More
Good heavens, it’s Liz Evans…
Phil Fersht interviews Liz Evans, KPMG's leading practitioner for governance and relationship managementRead More
The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right
We're on a train hurtling towards something resembling "As-a-Service" and we need to make sure we stay on itRead More
Three make Winner’s Circle for Multi-tower HR Outsourcing: NGA, Aon Hewitt and ADP
HfS announces the first Blueprint Report in HR Outsourcing, with NGA, Aon Hewitt and ADP making the Winner's CircleRead More
State of Outsourcing 2013: It’s time to add YOUR opinion!
Whether you buy, sell, advise or analyze outsourcing services, YOUR opinion is critical for our seminal annual study as we crowdsource the industry's direction. Read More
Captain Cliff of the Sourcing Enterprise Part III… The Death of the “O” Word
Welcome back to the Captain Cliff chronicles. And since Part II, we have actually witnessed Cliff speak for a whole hour at an outsourcing conference and manage not to mention the "O" word once. That's quite a feat, so let's find out why... Read More
It’s time for YOUR vote… should we drop the word “outsourcing”?
It's time for YOU to have your say, whether you buy, sell, advise, analyze or influence IT or business servicesRead More
The end of outsourcing as we know it… Part I
At the end of the day, it's not all about outsourcing and it's not all about shared services; it's about focusing on how to globalize processes, how to transform finance (and other) functions, and how to govern it all in a global business services context. There is no dominant model, it's more about achieving the right balance across all delivery models to achieve the best business goals. In conjunction with global accounting body ACCA, We spoke to 682 large organizations currently running finance in either an outsourced or shared service framework (or both) - and the results are emphatic: those organizations relying predominantly on outsourced delivery, or predominantly shared services, are viewing their finance delivery performance much more skepticallyRead More
