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Can we ever get back to the “thinking” workforce?
Many of today's businesses are over-bloated with operational staff whose modus operandi is about maintaining the status quo, as opposed to exploring new ways to advance the business. Read More
So… who’s got the bottle to buy HP’s BPO services business?
In today's commodotizing market for IT and business services, HP's services business can only really look to defend what it still has against the encroaching competitive bite of the likes of Accenture, Cognizant, Genpact, IBM, TCS etc. However, there is one option that could revitalize its legacy: merge with one of the market leaders. Read More
Industry-specific analytics: where providers can differentiate or disappoint
As data analysis techniques have gotten smarter over the years, analytics have emerged as a specialized function of business employed broadly across industries and functions. Our new HfS Report, imaginatively titled Where offshore analytics is heading in 2011 investigates...Read More
iGate swallows larger Patni—does it matter?
As far as mergers go, this is a fairly synergistic one: a high-growth, innovative company acquires a bigger but staid, stuck competitorRead More
The Industry Speaks about Cloud, Part IV: Business leaders demand business transformation support – can providers gear-up to help?
Business users want to accelerate to Cloud Business Services while IT wants to mitigate its many risks. We reach an impasse with both business and IT looking for external support to make their move to Cloud Business Services a reality, and the different type of support both sides want point towards a profound reorganization around Cloud.Read More
Service Integration: Guy Fawkes fireworks or damp squib?
As HfS Research's Euan Davis readies for his annual trip to a bonfire, he muses on fireworks--municipal ones and the type he expected at a session about service integration last night, at PA Consulting Group’s SSON networking eveningRead More
Phil and Esteban—Desperately Seeking Innovation
What are you desperately seeking? Rosanna was Desperately Seeking Susan. Phil and Esteban? If you know them like we do, you know they're Desperately Seeking Innovation.Read More
