As 47% of enterprises seek to reduce their reliance on outsourcing… we’re going straight to digital
The industry has spoken and it's clear where they will invest - in partnerships that can accelerate the move to digital without all the painful and costly steps to get there. And the areas most primed to make this happen are where the staff have alreadyRead More
The present and the future is… Robotic Business Outsourcing
Along comes the perfect new lever to unearth costs many had never thought possible to eliminate: RPA.Read More
Let’s make Outsourcing Great Again!
It’s time to embrace our Scary Bright Future – we have the tools to make it happen!Read More
Meet General Gary
Phil fersht talks to KPMG's Gary Novak and what he's learned being in China the last few yearsRead More
The raw truth about outsourcing: 83% of outsourcing customers would not go back, despite three-in-four failing to achieve value beyond cost
Most enterprises are pleased they moved into an outsourcing model, but have recognized they need to make significant changes to the way they manage their service provider relationshipsRead More
Welcome to the being-disrupted IT Outsourcing provider landscape where 50% of deals are at risk
With 50% of IT outsourcing deals at risk, how are IT Outsourcing providers being perceived?Read More
An industry with no name? The outsourcing industry votes out the “O” word but can’t think of an alternative…
There is far too much "believe our own bullshit" going on and this industry needs to change before it can effectively "rebrand"Read More
More P’s and less Zzzz’s – Say hello to Proxima and Procurian!
Pure-play procurement outsourcing heats up, triggering two name changes among procurement-focused service providersRead More
Pravin Rao will show us how… as he takes on the NASSCOM Chairmanship
Pravin Rao has been well-tapped to serve NASSCOM as industry Chairman for the next yearRead More