SaaS is effectively the same as outsourcing - you're handing control over business processes to a third-party service provider. However, while SaaS delivery shares many similarities with outsourcing as a delivery model, there are serious caveats buyers need to consider. Read more over at Think Global.
Posted in: Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, IT Outsourcing / IT Services
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