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The cocktail of SAP (ERP), Qualtrics (UX), and Contextor (RPA): Tastes like the OneOffice, but lacks one critical ingredient – RPA experience
t appears that SAP is starting to mix a heady cocktail that enables its systems of record with the triple-A trifecta (AI, Analytics, and RPA) and embedded UX capabilities. Tastes like the OneOffice? Read More
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It’s never too late for Tech Humanist Kate
The final countdown is on for the end-of-year reality check leadership extravaganza. HFS FORA New York is where we measure the genuine pace at which we're Hurtling into the Hyper-Connected Economy. Read More
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Happy 100 years of Independence for the Third Polish Republic… Trzecia Rzeczpospolita
Arguably Europe's finest sourcing destination today celebrates 100 years of independence Read More
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Brexit will rip out the underbelly from the British economy – and we’ll likely never recover
However which way you analyze all the economic indicators, and whatever your opinion may be regarding Britain's relationship with the European Union (EU), removing the movement of EU labour into the UK will create a perilous shortage of labor. Read More
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Intelligent Automation is not about technology, it’s about business
HFS Chief Strategy Officer, Saurabh Gupta, discusses the HFS Intelligent Automation Maturity Model, the Hyper-connected Economy and how to manage these integrated capabilities Read More
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A last word on #fakenews and the need to create our own original concepts…
We have to focus on our own concepts and ideas and avoid the regurgitation game Read More
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IBM / RedHat: A grand play at out-sharing Microsoft’s open source economy
This is more than the cloud, this is all about open source Read More
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RPA is a gateway drug – and magically these guys agree too! Don’t you just love coincidences..
Our now-infamous headline 'RPA is the gateway drug. AI is the drug' has now magically appeared on the Forbes website in an article entitled 'Robotic Process Automation: A Gateway Drug to AI and Digital Transformation" Read More
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SYKES acquires Symphony becoming the first call center provider with significant automation capability
Call center provider SYKES disrupts the BPO industry Read More
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