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H1B Visas: the $12,000 question
This H1B argument just isn't holding up: one key reason is the fact that the average salary differential between a "domestic" worker and his/her supplanted job to an H1B worker is....$12,000 per annum. Read More
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My 10 cents on HR and seats at tables
In a world of rampant change, where firms are constantly globalizing, restructuring, outsourcing, divesting and acquiring, the need for the operational executor has never been so intense Read More
The worst mistakes companies make when they evaluate BPO – and how to avoid them (Part I)
Yes, BPO can offer firms cost savings and the opportunity to add rigor and standardization to their processes. However, if you don't go about evaluating it correctly, you may never get the chance to find out Read More
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China and BPO? Don’t bet your mortgage on it
China has potential to develop a compelling BPO industry, but there are many obstacles the country needs to combat, in order to develop this beyond an industry that is merely serving a sub-region. Read More
