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  • Can flagging industries be replaced by BPO services?

    November 02, 2008 | Phil Fersht

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  • SAP plays it safe, with some positive signs ahead

    November 01, 2008 | Phil Fersht

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  • Why not build a shared services infrastructure to support the banking sector?

    October 30, 2008 | Phil Fersht

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  • Leading Change – the 15% Solution

    October 28, 2008 | Phil Fersht

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  • Join the BPO and Offshoring Best Practises Forum

    October 26, 2008 | Phil Fersht

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  • Multi-lingual outbound sales anyone?

    October 25, 2008 | Phil Fersht

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  • The challenges of moving to a global HR model

    October 22, 2008 | Phil Fersht

    Julia Velixon at Mercer recently presented a new study conducted with the Harvard Business School, based on interviews with senior HR leaders from 60 global corporation, focused on the challenges of HR leaders moving from local to global roles within an global HR function. Read More

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  • Expect a phrenetic Q1’09 for outsourcing activity in the banking sector

    October 20, 2008 | Phil Fersht

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  • India shows us how to innovate

    October 18, 2008 | Phil Fersht

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  • How the credit crunch will affect Britain

    October 17, 2008 | Phil Fersht

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