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Bittersweet

September 30, 2009 | Phil Fersht

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Xerox copies Dell’s example and acquires ACS, but again, where’s the fit?

September 28, 2009 | Phil Fersht

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Forget Platform BPO, it’s really about the Business Services Cloud (Part II)

September 27, 2009 | Phil Fersht

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Swine Flu can impact your service levels

September 24, 2009 | Phil Fersht

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Scale the peaks of FAO… in Tampa

September 22, 2009 | Phil Fersht

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The Dell finally tolls – but is this the right fit?

September 21, 2009 | Phil Fersht

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Independence Statement

September 19, 2009 | Phil Fersht

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The art of blog: credibility is in the eye of the beholder

September 18, 2009 | Phil Fersht

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Stephanie Moore’s Law

September 15, 2009 | Phil Fersht

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Derail the Healthcare gravy-train: introduce competitive multi-sourcing

September 11, 2009 | Phil Fersht

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