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A tale of two FAO markets: Accenture dominates the enterprise, while IBM sneaks up on the mid-market
One dynamic that has really stood-out over the last three years of the Finance & Accounting Outsourcing business, is the different competitive strategies going on at the high-end of the market versus the smaller engagements. Read More
New HfS Report: “How Latin America Powers Global IT Delivery”
Latin American strategies underpin global delivery with increasingly mature services: Firms investigating service delivery from the region like the cultural familiarity bred by the influence of the US and Europe. Find out "How Latin America Powers Global IT Delivery" by downloadng our new report. Read More
SourceCorp + HOVS Services: A response to shifting client needs, or a competitive reaction to the Xerox/ACS Merger?
These are two remarkably similar organizations operating remarkably similar businesses, but with very few shared customers. There is plenty of opportunity to improve profitability of the combined entity. Read More
How 10-year-olds explain Cloud Computing
The kids are sharp. They're the one who love to make their own web sites. One has aspirations to make a video games that features a villain with a head made of cheese puffs. Read More
HfS Podcast: Dawn Evans and Phil Fersht discuss the new HfS/SIG partnership
HfS Research VP of Marketing Mark Reed-Edwards got together with HfS Founder and CEO Phil Fersht and Dawn Evans, President and CEO of Sourcing Interests Group, to discuss the new groundbreaking industry research and networking partnership announced on March 8. Read More
Frank about Frank, Part II: a little about Frank himself
In Part I of our interview with Francisco D'Souza, President and CEO of Cognizant, we discussed the rampant growth Cognizant has experienced, the global economic environment as we emerge from the Recession, and Frank's point of view on the Cloud and the sourcing industry Read More
Goin’ to the trade show, and I’m gonna get us some bu-i-i-is-ness
Think of a trade show in any industry and the same elements come to mind—booths chock a block with graphically glowing descriptors, a great array of giveaways, a tray of chocolate, the proverbial “drop in your business card and win a Kindle,” bowl, and even in this day and age of online collateral, a few brochures declaiming leadership. Read More
Welcome to Networking 2.0 – HfS and SIG are moving the needle for the sourcing industry
The biggest issue in today's sourcing industry is the need for a truly independent and high-value environment for sourcing and outsourcing practitioners to collaborate and share knowledge. HfS is delighted to announce an exclusive industry partnership with the premier membership organization that has served sourcing and outsourcing professionals from Global 1000 companies throughout a 20-year history: the Sourcing Interests Group. Read More
Frank’s still Frank: Cognizant CEO Francisco D’Souza talks to HfS about his 40% growth year
Cognizant had an unprecedenced growth spurt in 2010, attaining annual revenues of $4.59 billion - up 40% year-over-year. We have arrived at the growth peak of offshore IT services, and Cognizant has led this acceleration coming out of the Recession. So we caught up with President and CEO, Frank D'Souza, to discuss the dynamics behind Cognizant's growth, the state of the services industry, the global economic outlook and his perspective on the Cloud, among other issues. Read More
So what on earth does the future hold for sourcing advisors?
Last week's outsourcing advisory bombshell wedding between KPMG and EquaTerra may well prove to be a turning point in the way buyers are serviced in the future. Management consultants need to have deep experience, knowledge and data on the operational guts of outsourcing, while boutique advisors need to offer a much broader consultative value proposition for clients who are tackling global operational issues. So what on earth does the future hold for sourcing advisors? Read More
