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  • Join us in London for SIG’s Regional Roundtable

    April 10, 2011 | Phil Fersht

    This event represents SIG's first major foray into the UK, and it promises to set new sourcing standards, featuring integral discussions on global business operations strategy, sourcing, shared services and BPO Read More

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  • Genpact spurns its suitors to IT-enable its BPO, with India’s third largest acquisition

    April 07, 2011 | Phil Fersht

    So why did Genpact buy Headstrong, in the third-largest acquisition ever made by an India-based provider, since Wipro picked up InfoCrossing for a cool $600m in 2007, and HCL-Axon for a similar sum, the following year? And, most importantly, what does this mean for the immediate future of the BPO business? Read More

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  • The truth about Latin American outsourcing…

    April 06, 2011 | Phil Fersht

    Today's piece in CIO - "IT Outsourcing in Latin America: 9 Things Your Vendor Won't Tell You" - sparked some further thinking from HfS analyst Esteban Herrera: The truth about Latin American Outsourcing Read More

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  • HfS Podcast: Why Latin America? …And why now?

    April 05, 2011 | Phil Fersht

    HfS VP of Marketing Mark Reed-Edwards got together with Esteban Herrera, HfS COO, and Euan Davis, Managing Director of HfS' European Research Practice get together to discuss the LatAm region and its development in the global sourcing industry. Read More

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  • Wipro refines its Oil & Gas presence with slick move for SAIC’s practice

    April 01, 2011 | Phil Fersht

    Today’s news that Wipro is acquiring SAIC’s Oil & Gas Technology practice for $150M appears to be another complementary addition by the Indian ITES industry’s most aggressive acquirer Read More

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  • Painsharing exposed: HfS to reveal the worst performers in the outsourcing industry

    April 01, 2011 | Phil Fersht

    Introducing the HfS Research Painsharing Paradox Read More

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  • The Future of Work – Who will lead?

    March 30, 2011 | Phil Fersht

    Companies need leaders to start thinking about the future of work as part of their business planning processes. HR leaders are well positioned to understand the capability and talent of the organization. They also have access to more enabling technology they ever before to help engage the entire workforce in creating the future of work at their companies. Read More

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  • HfS to “lift the lid” on the sourcing industry… with Outsource Magazine

    March 29, 2011 | Phil Fersht

    HfS and Outsource Magazine have formed a lid-lifting media partnership... here are the details Read More

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  • Want to get innovative? Then give your staff a sense of purpose…

    March 25, 2011 | Phil Fersht

    The hidden truths behind what really motivates us Read More

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  • The SIG summit report… straight from the horses mouth

    March 22, 2011 | Phil Fersht

    We were excited to attend the SIG Summit last week--our first event since we signed our partnership. Esteban Herrera, HfS COO, collected his thoughts on how the SIG Summit compared with typical industry shows Read More

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