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BPO: Pronounced dead, but still very much alive
BPO is just at the beginning of a much more dynamic phase of its existence and it at least three years' away from being put to bed. Read More
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Genpact feasts on Pharmalink to take on Accenture in the life sciences regulatory space
Genpact today announced the acquisition of Pharmalink Consulting a global provider of regulatory services to the life sciences industry Read More
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HfS unveils the first Robotic Premier League Table
After all the hype, HfS unveils the first Robotic Premier League Table of service providers delivering robotic automation to their clients Read More
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Cogny cogitates on a new industrial revolution
Genpact's Patrick Cogny talks to Phil Fersht about how the firm is approaching the manufacturing sector with what he calls the "New Industrial Revolution" Read More
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TCS breaks into the HfS Global IT Services Top 10, with Cognizant poised to follow
As we predicted last year, TCS has now become the first of the Indian majors to break the IT Services Top 10 for revenues, replacing CGI Read More
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Learn all about neocortical cloning of the dynamic core… you know you want to
Where else can you hear a discussion about reproducing the cerebral cortex in a piece of software? Read More
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Accenture de-emphasizes the term “outsourcing” – is this the final death knell for the O word?
Accenture's dropping the term "outsourcing" from its strategy line is the most significant yet in terms of rebranding the outsourcing business Read More
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Moving Mountains with Mike, Part 2
Here's the second tranche or our interview with outsourcing hall-of-famer, and the man who's steered Accenture's BPO juggernaut these past few years, Mike Salvino. Read More
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HfS and Blue Prism partner to develop automated analyst solutions
Industry analyst firm HfS Research has today announced a strategic partnership with leading Robotic Automation software company, Blue Prism to develop the first automated analyst prototype Read More
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Why the outsourcing industry is so horrible at marketing itself
One fact I would challenge anyone on is the abject failure of the outsourcing industry to market itself Read More
