The dreamSource files… it's not fair to place the change management onus onto the provider, it's our accountability to change

May 01, 2013 | Phil Fersht

And over at dreamSource, where 72% of the buyers work in company's where the CEO on down focus predominantly on cost...

Gianni Giacomelli (Genpact): with beerTim Madderom (Axis Capital): with redwineStephen Dubner (Freakonomics author): gesticulating

Posted in: Business Process Outsourcing (BPO)Buyers' Sourcing Best PracticesCaptives and Shared Services Strategies

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  1. Phil Fersht
    Posted May 01, 2013 11:21 PM | Permalink Reply

    Gianni Giacomelli (Genpact): with beer Tim Madderom (Axis Capital): with redwine Stephen Dubner (Freakonomics author): gesticulating

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