Category: Robotic Process Automation
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It’s an automation slaughter with Lee Coulter
Phil Fersht Interviews Lee Coulter, CEO Ascension Shared Services and Founder, AgilifyRead More
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Findings from #HfSFORA: Half of firms’ staff will be impacted by automation and 40% of them have no idea what to do with them
So here's the biggest issue facing enterprise operations in the next couple of years: what to do with staff impacted by automation.Read More
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RPA is officially the shiny new silver bullet: 53% of the Global 2000 are planning significant RPA investments to slash costs in 2018
The world's leading enterprises view RPA as the next silver bullet to slash operations costs. Is this realistic?Read More
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Automation delivers the means, OneOffice provides the end
Without a defined OneOffice endstate, Automation strategies will always run out of steamRead More
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Fed up with the AI nonsense? Well here’s your reality check…
An unvarnished, unsponsored, unpuffed view of the AI enterprise world from HfSRead More
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Gartner fails spectacularly with its 180 degree flip on the impact of AI Automation on jobs
While many people love to keep spinning new headlines everyday, in the hope #fakenews is now the #realnews, some of us still have memory banks that last longer than one week, especially when CIOs spend billions of dollars for this type of councilRead More
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The G2000 is still cost-obsessed, but getting there now depends on process robotics, predictive data, OneOffice alignment and a whole lotta pain
Sometimes ripping out the very fabric of what got you here is what you have to do to survive in the futureRead More
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Finally the industry has credible RPA product benchmarks from 359 superusers
HfS Research releases the first credible RPA customer experience benchmarking research, covering the leading 10 products across 359 stakeholdersRead More
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The definitive RPA product benchmarks: The overall picture across 359 superusers
HfS interviewed 359 super-users of RPA products (enterprises, advisors and service providers) across 40+ customer experience dimensions across the following 6 key dimensionsRead More
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Why AA’s investment windfall locks up the RPA market for the Big Three
There are three established leaders at the front of the RPA market and investors are convinced that RPA is the start of something much bigger for enterprisesRead More














