Category: kpo-analytics
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Neural Platform Professor, TCS’ Harrick Vin
TCS' mastermind behind its new Neural Automation system ignio, Professor Harrick Vin, talks to HfS' Phil FershtRead More
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Why big consulting needs to buy into BPO to address the As-a-Service Economy
Can we really progress in this era of denial and bullshit? Of course not.... we will see a few bold moves to get ahead of this market, and some may well come from this potential marriage of big consulting and big BPO.Read More
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Ready for a reality slap around the face with a wet kipper?
The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015Read More
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The Four Foundations of the As-a-Service Economy, Part I: Getting your Outsourcing and Talent mix right
We're on a train hurtling towards something resembling "As-a-Service" and we need to make sure we stay on itRead More
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Implementing Portion Control at CSC
CSC dividing into two new entities, one for US Public Sector contracts and the other for Global Commercial contracts, is a welcome and necessary step.Read More
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Less lipstick on the As-a-Service pig please…
Most of our beloved providers want to talk a big game more than having the real chops to prove itRead More
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The industry’s first Workday services blueprint: A new breed of As-a-Service providers has disrupted HR delivery forever
The industry's first-ever Blueprint Report looking at Workday ServicesRead More
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Robo-Britannia: Is Britain leading the As-a-Service revolution?
When it comes to being first on the bandwagon for experimenting with solutions that can drive out cost and improve productivity, the UK - amazingly after all these years - still leads the wayRead More
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Accenture and Cognizant battle it out in Population Health’s Winner’s Circle… with EXL knocking
The new HfS Blueprint 2015 Report, “Population Health and Care Management Business Services“Read More
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Tom Reuner rolls up to rev up our research
Tom Reuner Joins HfS Research as Managing Director of IT Outsourcing ResearchRead More