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Captain Cliff of the Sourcing Enterprise Part III… The Death of the "O" Word

Captain Cliff of the Sourcing Enterprise Part III… The Death of the "O" Word

Welcome back to the Captain Cliff chronicles. And since Part II, we have actually witnessed Cliff speak for a whole hour at an outsourcing conference and manage not to mention the "O" word once. That's quite a feat, so let's find out why...

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Greetings from Robotistan, outsourcing’s cheapest new destination

Greetings from Robotistan, outsourcing’s cheapest new destination

How would you like to build a software robot to automate a business process for one client, and then resell copies of that robot to a dozen other clients in the same vertical?

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HfS spooks the legacy analysts by scooping the "Most Innovative Analyst Firm" award for 2012

HfS spooks the legacy analysts by scooping the "Most Innovative Analyst Firm" award for 2012

When better than Halloween, than for HfS Research to - yet again - spook the analyst industry by winning the new "Innovative Analyst Firm of the Year Award for 2012" by the International Institute of Analyst Relations, ahead of the likes of Gartner, Forrester and IDC.

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Tiger Tales... Part I

Tiger Tales... Part I

Noone has been closer to the buyers over the years to observe the changing conversations, the growing awareness of their needs and apply these to the ever-competitive provider marketplace. Yes, it's time to touchbase with NV “Tiger” Tyagarajan, now 18 months into his tenure as CEO of Genpact.

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A BIG thanks to all of you who took part in the exceptional HfS 50 Blueprint Sessions 2.0

A BIG thanks to all of you who took part in the exceptional HfS 50 Blueprint Sessions 2.0

A BIG thank you to all of you who took part in the exceptional HfS 50 Blueprint Sessions 2.0 this week in Boston

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Our businesses need to perform eons better than our politicians when it comes to CHANGE

Our businesses need to perform eons better than our politicians when it comes to CHANGE

Imagine running a business where you have no accountability for cost control, achieving your stated objectives and are completely paralyzed to change anything. And when you do try and change something, half the organization refuses to even contemplate change? Welcome to government.inc. The impossible organization.

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Who's rising above the W-I-T-C-H hunt?

Who's rising above the W-I-T-C-H hunt?

Have you been observing the fascinating scramble going on over in India for supremacy in the IT services space? By the time this year is out, it's highly likely that Cognizant will have leapfrogged both Infosys and Wipro to take the number two spot behind TCS. Let's take a look at the key market-makers to understand who is breaking out of the pack...

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Captain Cliff of the Sourcing Enterprise Part II... The Death of Outsourcing

Captain Cliff of the Sourcing Enterprise Part II... The Death of Outsourcing

And welcome back to our interview with KPMG's Captain Cliff who has proclaimed the Death of Outsourcing in a recent white paper

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Day Three at the HR Technology Conference in Chicago…

Day Three at the HR Technology Conference in Chicago…

Contrary to Mr. Fersht’s implications that any analyst would desert his/her post before an event is concluded, this analyst was there at 8:00 AM for Mark Hurd’s (Oracle) presentation and remained there until 12:30 for one last discussion. So without further ado, here is the final installment...

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Day Two at the HR Technology Conference in Chicago…

Day Two at the HR Technology Conference in Chicago…

And, for the first time ever, an analyst has managed to write a "second day" blog at an industry event. So, without further ado, here's HfS' Peter Ackerson with Day Two

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