Category Archives: HfSResearch.com Homepage

HP and CSC beware: Dell is quietly becoming a major threat to the traditional IT services providers

HP and CSC beware: Dell is quietly becoming a major threat to the traditional IT services providers

It is my personal belief that the likes of HP and CSC will be sweating from the oncoming threat from the Austin-based firm's $8.5 billion services arm in the not-too-distant future, not to mention some of the flagging Indian firms struggling to rediscover their mojoes.

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Congratulations and welcome to Christa, Ned, Tom and Jamie!

Congratulations and welcome to Christa, Ned, Tom and Jamie!

It gives me great pleasure to announce some imminent new analyst arrivals at HfS, in addition to announcing the promotion of a couple of guys who've been instrumental in the development of this business, which has literately sprung from nowhere in three years to the monstrosity it has become today

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Corsello OnDemand... on talent management, modern marketing and a little bit more

Corsello OnDemand... on talent management, modern marketing and a little bit more

Jason Corsello didn't just turn out to be a great analyst and one of the original HR bloggers, but he's now honing his knowledge to be a real strategist in modern marketing plying his trade leading strategy and marketing for Cornerstone OnDemand, one of the hottest Cloud-based HR tech firms on the Nasdaq today, specializing in talent management.

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If there's something strange with your processes, who ya gonna call? Ghoshbusters...

If there's something strange with your processes, who ya gonna call?  Ghoshbusters...

Anyone close to business services over the last decade would have crossed paths with one little guy with a huge brain: Genpact's Shantanu Ghosh.

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So if the rockstars have gone, what's left in the analyst industry?

So if the rockstars have gone, what's left in the analyst industry?

Most of the big analyst personalities have seemingly fled the analyst industry... many for the riches on offer from their vendor clients, clearly seeing more ROI from employing them, as opposed to purchasing their firm's services. However, this hasn't prevented the remaining legacy purveyors of analyst services from making a living.

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Hear Phil Fersht talk to Bill Kutik about analysts, HR and outsourcing...

Hear Phil Fersht talk to Bill Kutik about analysts, HR and outsourcing...

Hear Phil Fersht talk to Bill Kutik about analysts, HR and outsourcing...

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Is the day of the rock star analyst officially over?

Is the day of the rock star analyst officially over?

There's been a lot of backchannel lately regarding high profile analyst departures to vendor organizations, with Thomas Otter, Gartner's hugely popular VP for Human Capital Management, hopping to SAP's recent acquisition, SuccessFactors.

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Why American firms are more progressive with outsourcing than the Europeans and Asians

Why American firms are more progressive with outsourcing than the Europeans and Asians

Why is it always the Americans at the head of the queue when it comes to increasing quarterly profit margins? But, even more intriguingly, why are they also leading the way when it comes to attempting to improve their capabilities when they outsource? Our recent State of Outsourcing Study 2013, conducted with the support of KPMG, clearly shows the differing mission-critical business motivations across the main three global regions, when it comes to outsourcing

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The dreamSource countdown continues… Meet Mads (Part II)

The dreamSource countdown continues… Meet Mads (Part II)

If you have recovered from the mental impairment caused by the really awful governance dancing, it's time to get back to the serious discussion about the narrowing onshore/offshore cost gap, and diversity in sourcing.... so let's visit the final part of our recent interview with Madelein Smit, outsourcing head at the global logistics giant, CEVA Logistics

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The dreamSource countdown... Meet Mads

The dreamSource countdown... Meet Mads

Step-up Madelein "Mads" Smit, head of both IT and F&A outsourcing for CEVA Logistics

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