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Category: HfSResearch.com Homepage
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Fancy yourself as a sourcing Master Black Belt?
HfS' Governance Proficiency Certification Program is designed to help today's sourcing executives approach service provider relationships and governance strategy with a sophisticated and pragmatic approach that will help them advance their careers, their skills and their experienceRead More
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What happens when you combine HfS and The Conference Board to talk GBS… in Chicago?
Still confused with GBS, but too afraid to ask what it's all about? Then never fear as Deb Kops and the HfS team have the answers... in ChicagoRead More
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The 2013 Enterprise Analytics Services Blueprint is announced: Accenture, Genpact, IBM, Infosys and Wipro make the Winners Circle
And finally one of the most complex Blueprints is finally final, where we researched across the services lines to ascertain which outsourcing service providers are delivering the goods for enterprise analytics servicesRead More
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HfS lands second spot in the Analyst Value Index
Second is good, it's where you can pose as the alternative to numero uno. It's like winning the silver medal for table tennis at the Olympics - and not being Chinese...Read More
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The outsourcer’s comeuppance… the legendary Bruce Rogow talks to HfS, Part I
Bruce Rogow knows exactly why CIOs are succeeding and why many are failing in their jobs. He is the archetypal CIO therapist, one of the original "Garter Greats" having headed their worldwide research in the 80's and 90's.Read More
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Getting good at GBS governance: Why heroes don’t scale
This governance group has the challenge of managing an increasingly complex environment, with aspirations much loftier than in the past to achieve the right maturity levels to run GBS effectively.Read More
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Innovation starts at the… cube farm
A recent discussion with Accenture sparked the thinking at HfS with regards to how the introduction of new ideas and investments to the delivery center floor plays another important role in this transformation journey towards “progressive outsourcing”Read More
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Riveting webcast warning: The 2014 Outlook for the Extended Enterprise
Join our glittering all-star cast on February 6th at 11am EST (4pm BST) for a complimentary, free and decidedly cost-absent webinarRead More
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And finally… it’s the year of the Horse!
Yes - this is the year of the horse, where HfS is going to achieve all of its wildest ambitionsRead More
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Five make Winner’s Circle for Insurance BPO: Accenture, Genpact, EXL, IBM and TCS
For the large insurers, many could go out of business if it wasn't for the savings and efficiencies generated by maturing BPO delivery model - let's take a look at the industry's first meaningful analysis of the innovation and execution capabilities of all the leading service providersRead More
