Category: Cloud Computing

  • The undisputed facts about outsourcing, Part 1: Buyers are saving money, but aren’t seeing a whole lot more

    May 29, 2011 |

    Whatever the motives buyers have when they outsource, the first critical metric they must reach is to save the money they were promised at the onset of the engagement. And we have spectacularly good news for the entire outsourcing industry - the cost savings targets are being met - and being met well, with over 95% of current buyers viewing the engagements as effective for reducing their operating costs. However, that's pretty much where the good news tapers off, as the rest of the results are pretty modestRead More

  • It’s hard to be CSC

    May 26, 2011 |

    It’s hard to be CSC. A perennial subject of acquisition chatter, it has built in poison pills in the form of gnarly government contracts with lots of limitations on who can own them and what can be done with them. This represents a disproportionate part of their revenue when compared to their competitors.Read More

  • Cognizant: The Future of Work or the Present Forever?

    May 14, 2011 |

    Cognizant is at present the darling of the IT offshore services and outsourcing industry for its consistent and impressive growth and positive levels of customer satisfaction, so we thought we’d share some impressions with our readers.Read More

  • Amazon: Saved by a Royal Wedding

    April 26, 2011 |

    Going forward, Amazon can expect a similar spotlight to highlight both its successes and failures. Why? The Cloud offering is a disruption to the tried and trusted IT and BP services model. Much is at stake and whether it likes it or not, Amazon is one of a few companies that now sits at the fulcrum.Read More

  • Are you ready for… The HfS Private Cloud Challenge?

    April 16, 2011 |

    Private Clouds are a cynical oxymoron. The whole point of a Cloud is that you share resources and don’t have to own the capacity you need, because its available on demand, so you can pay by the drink. Well, if you own the resources and the capacity, it is inherently limited to what you own, and you’ve already paid for everyone’s drinks at the bar whether they consume them or not!Read More

  • Genpact spurns its suitors to IT-enable its BPO, with India’s third largest acquisition

    April 07, 2011 |

    So why did Genpact buy Headstrong, in the third-largest acquisition ever made by an India-based provider, since Wipro picked up InfoCrossing for a cool $600m in 2007, and HCL-Axon for a similar sum, the following year? And, most importantly, what does this mean for the immediate future of the BPO business?Read More

  • The Future of Work – Who will lead?

    March 30, 2011 |

    Companies need leaders to start thinking about the future of work as part of their business planning processes. HR leaders are well positioned to understand the capability and talent of the organization. They also have access to more enabling technology they ever before to help engage the entire workforce in creating the future of work at their companies.Read More

  • How 10-year-olds explain Cloud Computing

    March 11, 2011 |

    The kids are sharp. They're the one who love to make their own web sites. One has aspirations to make a video games that features a villain with a head made of cheese puffs.Read More

  • HfS Podcast: Dawn Evans and Phil Fersht discuss the new HfS/SIG partnership

    March 10, 2011 |

    HfS Research VP of Marketing Mark Reed-Edwards got together with HfS Founder and CEO Phil Fersht and Dawn Evans, President and CEO of Sourcing Interests Group, to discuss the new groundbreaking industry research and networking partnership announced on March 8.Read More

  • Frank about Frank, Part II: a little about Frank himself

    March 10, 2011 |

    In Part I of our interview with Francisco D'Souza, President and CEO of Cognizant, we discussed the rampant growth Cognizant has experienced, the global economic environment as we emerge from the Recession, and Frank's point of view on the Cloud and the sourcing industryRead More