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Category: Business Process Outsourcing (BPO)
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Outsourcing may be battered, bruised and vilified… so why is only a twentieth of enterprises planning to reduce it in 2013?
Make no bones about it: 2012 was a pretty dire year for the industry known as "outsourcing". However, brand new data from our State of Outsourcing 2013 Study conducted with the support of KPMG, and the largest-ever research survey focused on IT and business function outsourcing, clearly shows that the majority of enterprises are not only aggressively focused on increasing their outsourcing portfoilios, but many are now taking a more mature and realistic approach.Read More
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Seven savant-like dudes and their sourcing scuttlebutt… replayed
Your week not quite the same without seven dudes rabbiting on about best practices and being over-polite with each other? Well, your addiction can be cured by listening to the replayRead More
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HfS… Six more years?
Wouldya believe "Horses for Sources" is going to be six years old? Here's six years of soundbites, silliness sensationalism and scrutiny.Read More
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Which planet are equity analysts from?
Mars, Venus or Saturn…which planet are equity analysts from?Read More
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Sourcing no-no’s for 2013: what’s gotta go
Here's some sourcing cheese we don't want more of 2013Read More
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Why HfS cancelled its 2013 predictions
For all of you waiting on tenterhooks for our 2013 predictions, I am afraid we have some bad news: today, we took the unprecedented step of canceling them. But why? Read More
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Tiger Tales Part IV… The sourcing industry’s virtuous cycle
And just when you'd forgotten we hadn't published the final installment of our interview with Genpact’s CEO NV “Tiger” Tyagarajan...Read More
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Why have we become such crappy managers?
The recent post entitled "Can we ever get back to the thinking workforce" focused on the poor work habits that have infiltrated many of today's workers to create a dearth of analytical thinkers for our organizations. Read More
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State of Outsourcing 2013: It’s time to add YOUR opinion!
Whether you buy, sell, advise or analyze outsourcing services, YOUR opinion is critical for our seminal annual study as we crowdsource the industry's direction. Read More
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A new Indian marketing model – pounding anyone with a pulse with PowerPoint
Just when you thought it may be safe to give up a couple of days of your life to get to know a service provider better, one of the Indian majors has added a whole new dimension to the sales cheese game.Read More
