What really is Vibe Coding? Vice Coding is a new programming style that emphasizes rapid, intuitive and low-ceremony development. Developers...Read More
Trump’s tariffs will rattle the foundations of the global IT services industry to its core
The focus of a lot of US business is going to be squarely on cost reduction, and this will have a direct impact on the global IT services industry. This will result in a double whammy hit for the India-dependent service providers and consultancies as US firms will be incentivized to reshore services work back to the US, and also to invest more heavily in AI to reduce reliance on support staff in areas like application development and business services.Read More
Services-as-Software presents a $1.5 Trillion Opportunity for both Software and Services firms
Enter Services-as-Software—an AI-first, automated service layer that’s coming to obliterate everything in its path. No more billable hours. No more clunky SaaS. Services-as-Software is not a death knell for service providers and software vendors. It’s the $1.5 trillion opportunity of our lifetime. Read More
Welcome to the era of Services-as-Software… where the lines between services and software are blurring
Two very different worlds, one based on humans and the other on technology, are becoming one blended, scalable solution we are calling Services-as-Software. In short, the line between services and software is blurring and eventually vanishing, and this progression has become more crucial than ever.Read More
Enterprise Blockchain is Not Dead
Blockchain isn’t dead. The technology has evolved, grown tougher, and found its niche in critical industries. This is more than just a simple opinion – as our HFS Pulse data reveals, the vast majority of enterprises still using blockchain today plan to increase their spending in the next two years – they wouldn’t do that without experiencing real value. In addition, the intersection of AI and blockchain holds incredible potential, particularly in addressing one of society’s biggest challenges: trustRead More
2030 HFS Services Technology Vision: The Future is Services-as-Software
By 2030, we will be engaging with services primarily through technology, minimizing human intervention and maximizing efficiency. In fact, services will barely even be services anymoreRead More
Global Capability Centers (GCCs)… The direction Indian IT must take to pivot from cost to value
While tech and BPO service providers have grappled with flagging enterprise demand and other market pressures, GCCs have thrived, with HFS estimating 2000 expected to be in full operation in 2025. So, are these GCCs genuinely the new face of Indian IT? And can they sustain their success and lead the Indian charge in global technology services?Read More
GenAI or Die
We've finally reached the point in our careers when we need to learn new and more ingenious ways of doing things. No more papering over the cracks, no more passing the problems onto someone else to fix. YOU are the problem that now needs fixing. Generative AI is your secret weapon. It tears down barriers, fuels innovation, and keeps you ahead of the curve. Adapt or perish – the choice is yours.Read More
Businesses are in an arms race to create low-touch collaborative supply chains
In the HFS Horizons: Supply Chain Services 2024 study, 18 supply chain services providers are analyzed and profiled. Seven of these providers are identified as leaders in Horizon 3, focusing on ecosystem collaboration. Seven are identified as innovators in Horizon 2, excelling in cross-functional alignment, and four are identified as disruptors, primarily working on function-level transformation. Read More
From People to Tech arbitrage: Can we really survive this Great Services Transition?
We are in the S-Curve evolution from People to Technology Arbitrage, that the Generative Enterprise demands. This is truly the Great Services Transition, where the entire financial construct of services relationships is being reinvented to capitalize on the complex new ecosystem of AI platform players, hyperscalers, data integration products, automation tools, LLM builders, and so on. Enterprises must address their debts in these four areas which have likely collected over the last 30+ years: People debt, Process debt, Data debt and Technical debt.Read More